Your privacy is critical to us

By browsing or using this website you agree to be bound by this Privacy Policy and our Terms of Service. The terms "Audio Images," "us," or "we" refer to Henry’s Audio Visual Solutions, Inc., the owner of this website, whose registered office is listed on our contact page. "You" refers to the visitor or user of this website.

What we collect

We only collect personal information you voluntarily provide to us — for example, when you fill out a contact form or send us an email. That typically includes your name, email address, phone number, and any message you send.

Our web server also automatically records standard log data (such as your domain name and the pages you visit) for security and to help us improve the site.

Cookies and analytics

We use standard third-party analytics (such as Google Analytics) to understand how visitors use the site in aggregate. These services set cookies on your device to measure traffic patterns. We do not use ad-targeting cookies, and we do not partner with ad-server companies.

Most browsers allow you to refuse cookies or alert you when one is being set. Disabling cookies will not prevent you from using this site.

How we use your information

• To respond to contact requests and inquiries you initiate.
• To improve the content and performance of our website.
• To comply with legal obligations, respond to lawful government requests, or protect against misuse of the site.

We do not sell your personal information. We do not share email addresses or contact details with third parties for their marketing.

Your California privacy rights (CCPA / CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect about you and how it is used.
• Request a copy of the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of the "sale" or "sharing" of personal information — note that we do not sell or share personal information as those terms are defined under the CCPA.
• Not be discriminated against for exercising any of these rights.

Your European privacy rights (GDPR / UK GDPR)

If you are in the European Economic Area, the United Kingdom, or Switzerland, you have the right to access, rectify, erase, restrict processing of, or object to processing of your personal data, and the right to data portability. Our lawful basis for processing the limited information you provide is your consent (when you submit a contact form) and our legitimate interest in operating and securing this website.

You also have the right to lodge a complaint with your local data protection authority. We retain contact-form submissions only as long as necessary to respond to your inquiry and meet our record-keeping obligations.

Security

We take reasonable steps to protect information submitted through this site. Please do not submit sensitive personal information (such as financial account numbers or government IDs) through the site.

Links to other sites

This site may include links to other websites for your convenience. We have no responsibility for the content or privacy practices of those sites.

Children

This site is not directed to children under 16, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

Contact us

To exercise any of the rights described above, or if you have questions about this policy, please reach out via our contact page.